Terms of Service

These Terms of Service ("Terms") govern your use of Skyline Touch POS software and skylinepointofsale.com (the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Service description

Skyline Touch POS provides point-of-sale software for retail stores and restaurants. The Service includes the Windows and Android POS application, optional cloud sync backend, owner portal, and related integrations.

2. Accounts and access

• You must be at least 18 years old to create an account.
• You are responsible for all activity under your account.
• You must provide accurate business and billing information.
• You may not share account credentials or allow unauthorized access.
• You must promptly notify us of any suspected unauthorized access.

3. Subscriptions and billing

• Subscriptions are billed monthly (or annually if you choose annual billing).
• Fees are non-refundable except as described in Section 4.
• Pricing may change with 30 days' advance notice to active subscribers.
• If payment fails, access may be suspended after a 7-day grace period.
• Annual subscriptions are non-refundable after the first 30 days.

4. Free trial and cancellation

Free trials last 14 days. No credit card is required to start a trial. At the end of the trial, you must subscribe or your access will end. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not offer pro-rated refunds for partial months.

5. Acceptable use

You may not use the Service to:

• Violate any applicable law or regulation
• Process fraudulent transactions or engage in money laundering
• Reverse engineer, decompile, or disassemble the software
• Attempt to gain unauthorized access to our systems
• Resell or sublicense the Service without written permission
• Use the Service in a way that damages, disables, or impairs it

6. Intellectual property

All software, documentation, and content on skylinepointofsale.com are owned by Skyline Touch POS and protected by copyright and trademark law. You receive a limited, non-exclusive, non-transferable license to use the software during your active subscription. No ownership is transferred.

Your business data (products, orders, customers) remains yours. You grant us a limited license to store and process it solely to provide the Service.

7. Uptime and availability

We target 99.9% uptime for the cloud backend. Scheduled maintenance is performed with advance notice when possible. The restaurant edition operates entirely on your local network and its availability is not dependent on our servers. We are not liable for downtime caused by your internet service provider, local network, or hardware.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKYLINE TOUCH POS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION — EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 3 MONTHS PRIOR TO THE CLAIM.

9. Warranty disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Indemnification

You agree to indemnify and hold harmless Skyline Touch POS, its officers, and employees from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

11. Termination

We may terminate or suspend your access immediately if you violate these Terms, engage in fraudulent activity, or fail to pay fees after the grace period. Upon termination, your right to use the Service ends immediately. We will provide a data export on request within 30 days.

12. Governing law

These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of Cook County, Illinois.

13. Changes to these Terms

We may update these Terms occasionally. Material changes will be emailed to active subscribers with 30 days' notice. Continued use after changes constitute acceptance.

14. Contact

For questions about these Terms, contact us at:
Email: legal@skylinepointofsale.com
Or use our contact form.